THE PURPOSE OF THE PERSONAL INFORMATION WE COLLECT AND HOLD
Your personal information may be disclosed to:
other areas within J Diggle and Associates who provide support and other services;
our professional indemnity insurer;
courts, tribunals and other dispute resolution bodies (such as the Australian Financial Complaints Authority) in the course of a dispute;
regulatory authorities (such as the ATO, APRA, ASIC and AUSTRAC);
anyone authorised by you, as specified by you; or
anyone authorised by law to obtain information about you.
SENSITIVE INFORMATION
Some personal information we hold is 'sensitive' and subject to greater restrictions.
Sensitive information relates to a person's racial or ethnic origin, political opinions or membership of political bodies, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association or trade union, sexual preferences or activities, criminal record, state of health and medical history.
Some sensitive information is usually needed for applications for death, sickness and disability insurance and to manage claims on those products. It may also be relevant the provision and operation of a financial service or product.
Sensitive information will be used and disclosed only for the purposes for which it was provided, unless you agree otherwise or the use or disclosure of this information is allowed by law.
TAX FILE NUMBERS
The way we use tax file numbers is also restricted by law. We are only allowed to collect your TFN details for a purpose authorised by taxation law, personal assistance law or superannuation law.
As a financial services licensee we may collect and disclose your TFN to the ATO. We may also disclose TFN information to investment bodies when making investments on your behalf (in our capacity as your agent) and share registries that are agents of publicly listed companies for the purposes of maintaining their share registry and paying dividends.
You are not legally obliged to quote your TFN, however there may be financial consequences for an individual who chooses not to quote their TFN. For example, if individuals don't quote their TFN to employers and financial institutions then they may have tax deducted from their income or interest payments at the highest marginal rate. Most government payments or financial assistance require the provision of your TFN before payments will commence.
SAFEGUARDS FOR THE PROTECTION OF PRIVATE INFORMATION
Safeguarding the privacy of your information is important to us, whether you interact with us personally, by phone, mail, over the internet (such as via Skype) or other electronic medium such as email.
We hold personal information in a combination of secure computer storage facilities (password protected) and paper-based files (locked storage). We take steps to protect personal information we hold from misuse, loss, unauthorised access, modification or improper disclosure.
As part of our review process, we endeavour to ensure that the personal information we hold about you is accurate and up-to-date. You can notify us at any time of changes in your personal information that we have collected.
